We put together some quick tips and a video of how we use the Ice Baller to help you get started cranking out ice balls with ease!
- If you are finding that the parts are sticking together too firmly after freezing, try spreading a super thin layer of natural cooking oil to the inside of the silicone rubber cup before your next freeze. We recommend canola, safflower or coconut oil because they are very neutral in flavor and you will not taste them in your ice ball.
- The Ice Baller can be difficult to disassemble when it is dry/unfrozen, you will need to wiggle it apart with some force. You will find it much easier to use when it is frozen.
- Freezing time will vary based on the specific conditions of your freezer. You will want to test different amounts of time to get it just right. The perfect freezing time results in the ice ball being fully formed and only water at the bottom of the stainless steel cup. In some freezers we have seen this occur in only 15-18 hours.
- If you leave the Ice Baller in the freezer for longer than necessary, you may end up with a chunk of ice at the bottom (see picture on the right). This is OK, simply follow the instructions as usual and when you twist off the cup the ice chunk will fall off as well.
- If you are having trouble removing the silicone rubber cup from the mold assembly after freezing, try to increase the temperature of the hot water you are running over it for 10-15 seconds. The material is thick enough where it will not melt the ice ball inside but will melt the thin sheet of ice that can develop between the parts.
- If you are seeing some cloudiness/bubbles at the bottom of your ice ball you may have high mineral levels in your tap water. Tap water has a lot of variation around the world but we have seen clear results from 99% of the water we tested. If your water has very high mineral content you may want to try bottled water for a crystal clear result. We don't recommend distilled water as it will create streaks in the ice ball and will not come out clear.
- If you see a crater or divot in the top of your ice ball then you probably had an air bubble in the Ice Baller when you put it in the freezer that popped during freezing and brought the water level down. We recommend swirling the water in the Ice Baller before freezing to remove the air bubbles and also filling above the top fill hole about 1/4" into the upper reservoir.
- If you have an ice cap form between the mold assembly and the silicone rubber cup then you may not be pushing the mold deep enough into the stainless steel cup. When you push it into the cup, it should be a jam fit with the lid of the mold assembly slightly overlapping the rim of the stainless steel cup.
- When you are resetting the Ice Baller for another freeze, be sure to remove any ice that has built up in the bottom of the stainless steel cup.
If you have any other questions, please don't hesitate to reach out to us anytime!